Creative recently changed the way they handle software for the Nomad line of mp3 players. You can no longer download the PlayCenter software upgrades. So if you bought the player early (like me), then you’re stuck with the old version of PlayCenter which doesn’t work with XP and sucks in general and have no way to upgrade. To get the new version you have to request a CD (that isn’t available yet) and pay shipping. Or I’ve found that you can still download the newest version here: http://download.creative.com/creativeware/pc2/v2-5r1/Pc2Full.exe.